Accuracy. Timeline. Efficiency. These are the north stars for any fulfillment process and customers have increasingly strict expectations for all three. A very common experience in eCommerce, to the point of being a coming-of-age tale, is early fulfillment processes failing to scale. When they fail, they typically do so in a spectacular fashion.
These principles are the distillation of our experience growing from a teeny-tiny jerky retailer to a specialized fulfillment company processing thousands of orders per day for clients with diverse needs.[Read more…] about The 3 Guiding Principles of Ecommerce Fulfillment