It’s 2019 and as a small business, it’s easier than ever to sell online. But what happens when you’re successful? How do you actually ship those hundreds of orders you’re getting per day? How do you compete with the likes of Amazon, who spoils consumers with fast, free shipping – in 2 days or less!
There’s really two paths you can take:
- Invest in buying a warehouse, hiring staff, and become an expert at logistics and shipping
- Partner with someone who is already an expert in these things
For most small businesses, option #1 is not really viable due to the costs. Even if you can afford, it’s still not necessarily the best option for your business. So that leaves option #2: find a fulfillment partner. But how? Where do you find fulfillment partners? How do you you know which partners you can trust? How do you know that you’re getting the best price?
It’s not easy! There’s no central place to look up partners. Many quality partners have websites that are not optimized for SEO, so you won’t find them easily on Google. And it’s just a lot of work! Expect to spend days to weeks emailing and calling companies, regurgitating the same information over and over, in order to get quotes back in different formats you can’t easily compare. Then what?
Picking the wrong partner can be disastrous. Zappos nearly went bankrupt when they chose the wrong fulfillment partner who couldn’t keep up with their growth and ship orders out on time. The result was a deadly mixture of costs from refunding orders shipped late, moving truck loads of inventory, and lost sales.
However, picking the right partner can be liberating. It can help you focus on your core business while still exceeding customer expectations on delivering orders.
Fulfill.com wants to help more businesses succeed and avoid situations like Zappos. In a world where Amazon is dominating, we believe there needs to be more competition, not less. We believe that by working together, online sellers and fulfillment companies, can each play to their strengths and offer a superior customer experience. Like online sellers, fulfillment companies are often small businesses or family owned too. We believe in helping the underdog succeed.
To achieve that, Fulfill.com helps reduce friction and increase transparency in the process of outsourcing fulfillment. We make it easy to find, compare, and get quotes from quality fulfillment partners. We help ensure that it’s a good fit for both sides, the fulfillment company and the online seller.
We’re just getting started! Learn more about what we do at www.fulfill.com.